Health Language Blog

The Impacts of the 21st Century Cures Act

Posted on 01/17/17 | Comments

The 21st Century Cures Act was signed into law just last month.  This broad law reduces the bureaucracy for drug approval, provides billions of dollars to the NIH for research, and provides funding to state governments to deal with the opioid epidemic.  But along with these touted benefits, this law includes significant impacts for healthcare IT. 

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Topics: EHR, data normalization, interoperability, patient engagement, Consumer Friendly Descriptions, patient empowerment

CMS Audits Raise the Bar on Patient Communication

Posted on 10/25/16 | Comments

Why payers need to engage consumer-friendly strategies now

Two converging trends are moving patient communication strategies front and center for today’s payers: Consumers are demanding greater control of their healthcare decisions; and regulatory movements are requiring better patient experiences.

The equation is simple. When consumers understand both the clinical and financial side of care delivery, they are equipped to make better decisions, ultimately leading to better outcomes and lower costs. Yet recent industry activity suggests that a notable gap still exists between the language that clinicians and payers use and what patients understand.

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Topics: patient engagement, Consumer Friendly Descriptions, CMS

Is Your Patient Communication Getting Lost in Translation?

Posted on 09/28/16 | Comments

Three ways to increase patient engagement with consumer content.

Patients are demanding better insights and transparency into their care. They want to be empowered in their decision-making through better information about everything from diagnoses and care plans to quality ratings and cost.[i]

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Topics: patient engagement, Consumer Friendly Descriptions